PRIVACY POLICY 

Who are we? We are CONNECTEDFUN HOLIDAYS, S.L. and we treat your data as Data Controller. That means that we are in charge of how we use and protect your personal data.

What do we use your data for? We use the data you have provided us online or through any other means to answer your queries and suggestions, provide you with the services or supply you with the products requested, register you as a user, send you personalized communications to which you have subscribed, as well as to process your online reservation or purchase.

Why do we have them?  We are entitled to process your data for different reasons. When you fill out a form or send an e-mail in which you ask us a question or make a suggestion, we have a legitimate interest in responding to it. When you register on our website or make a reservation or purchase we must execute the contract you accept with us, just as we have a legal obligation to issue an invoice in which your data is collected, when the service or purchase is carried out. We are also legitimized by your consent when you give us authorization for personalized offers.

With whom do we share your data? We will only share the data with those companies that collaborate with us to attend the requests received and provide our services or facilitate the products, banks and organizations required by law. In no case we sell your data to third parties.

What rights do you have? You have the right to access, rectify or delete your personal data.  You also have the right to object to our use of data that you have previously authorized us to use, to port it and not to be subject to automated individualized decisions.

In processing your personal data, we apply the following principles to ensure the best protection for you:

  • Principle of legality, loyalty and transparency: We will always require your consent for the processing of your personal data for one or more specific purposes that we will inform you in advance with absolute transparency.
  • Principle of data minimization: We will only request data that is strictly necessary in relation to the purposes for which we require it. As little as possible.
  • Principle of limitation of the storage period: the data will be kept for no longer than necessary for the purposes of processing, depending on the purpose, we will inform you of the corresponding retention period, in the case of subscriptions, we will periodically review our lists and delete those records inactive for a considerable time.
  • Principle of integrity and confidentiality: Your data will be treated in a way that ensures adequate security of personal data and guarantees confidentiality. You should know that we take all necessary precautions to prevent unauthorized access or misuse of our users’ data by third parties.

In this privacy policy you will find more detailed information about the use we make of the personal data of our customers, suppliers and users, and in general of all persons who maintain contact with us, regardless of the means they have used to communicate (online form, by phone or e-mail, in person).

We like to be transparent about what we do with your personal data, that you understand the implications of the uses we carry out, or the rights you have in relation to your data. For this reason we keep our Privacy Policy, Legal Notice and Cookies Policy updated, information that you can consult on this website.

If you have any questions or would like more information about the privacy policy, please read on.

CONNECTEDFUN HOLIDAYS, S.L., undertakes to comply with the legislation in force at all times regarding the processing of personal data. By means of the following privacy policy CONNECTEDFUN HOLIDAYS, S.L., in accordance with the requirements set forth in the RGPD and the LOPDGDD, informs users and the persons whose data it processes of:

  • WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

The data controller is CONNECTEDFUN HOLIDAYS, S.L.: 

Identity  CONNECTEDFUN HOLIDAYS, S.L. – B56932932
Address Calle Panizo 1, Pareado 2, 38652 – Arona (Santa Cruz de Tenerife)
Phone 658 500 333
Web www.wordpress-1203075-5579416.cloudwaysapps.com
E-mail administracion@wordpress-1203075-5579416.cloudwaysapps.com

CONNECTEDFUN HOLIDAYS, S.L. informs the user that the data provided through the navigation through our website, the different data collection forms or when sending e-mails, will be processed by CONNECTEDFUN HOLIDAYS, S.L. and that such processing is included in the Register of Processing Activities managed by CONNECTEDFUN HOLIDAYS, S.L. in accordance with the provisions of the RGPD.

  • WHAT ARE YOUR PERSONAL DATA USED FOR?

At www.wordpress-1203075-5579416.cloudwaysapps.com, we process data both from users of our website and from third parties who maintain relationships with us. In order to make it easier for you to know how we process your data, we have differentiated the purpose for which we use the data, the types of data and the basis of legitimacy according to the category of persons whose data we process. Below, we classify the people whose data we process according to the type of relationship they have with CONNECTEDFUN HOLIDAYS, S.L.  

  • Web users

What data do we collect from our website users?

  1. Data of users who fill in any of the available forms: The personal data CONNECTEDFUN HOLIDAYS, S.L. requests includes: 
    • Identifying information: name and surname, telephone, postal and e-mail address. 
  • Data related to the application
  • Data of users who want to receive information, commercial communications and information:
  • Identifying information: Name and surname, e-mail address. 
  • Data of users who register on our platform: 
  • Identification data: Name and surname, postal and e-mail address, telephone, billing address.
  • Data of users who browse our website: Data provided by cookies and Google Analytics.

For what purposes will we process your personal data?

Chen the user accepts our privacy policy, he/she authorizes us to use the personal data provided for the following processing:

  • To send you the information and provide you with the service you request through the various forms available on our website. 
  • Organizing, communicating and holding events or similar.
  • To elaborate statistical studies to evaluate the success of campaigns / ways by which the user has known a service provided by CONNECTEDFUN HOLIDAYS, S.L.. These data are collected for statistical purposes only and are for internal use by CONNECTEDFUN HOLIDAYS, S.L..
  • Send you commercial communications about offers, activities and promotions of CONNECTEDFUN HOLIDAYS, S.L. and the sector that may be of interest to you by conventional or electronic means when you have checked the box that you wish to receive information.

How do we get your data?

We obtain your data by:

  • The form filled in by the web user for the purpose stated therein. The form is subject to the acceptance of this privacy policy by ticking the box indicated.
  • We obtain the navigation data from the different cookies that the user accepts when accessing www.wordpress-1203075-5579416.cloudwaysapps.com for the first time.

What is the legitimacy for the processing of your data?

The express consent of the user (article 6.1.a. RGPD) expressed through the completion of the different forms, the ticking of the box to receive commercial communications / information on offers, activities and promotions of CONNECTEDFUN HOLIDAYS, S.L. and the sector that may be of interest to the user is what legitimizes the processing by CONNECTEDFUN HOLIDAYS, S.L.. The user may revoke the consent given at any time, although if the consent is revoked, it does not affect the data processing carried out prior to the revocation of the consent.  

The legitimate interest for the elaboration of browsing profiles and to detect preferences through the installation of cookies.

The execution of a contract or the adoption of pre-contractual measures when the customer makes a request through the different forms available to the user on our web site or requests information about the services provided by CONNECTEDFUN HOLIDAYS, S.L..

  • Suppliers

What data do we collect from our suppliers?

  1. Identifying data of the supplier: The personal data CONNECTEDFUN HOLIDAYS, S.L. requests includes: 
  • Identifying information: name and surname, telephone, postal and e-mail address.
  • Employment and professional data
  • Activities and business 

How do we get your data?

We obtain your data through:

  • The signature of the contract that binds us, the acceptance of the budget presented, the receipt of invoices from the supplier and the signature of the contract of Data Processor in case it is appropriate for the service provided.

For what purposes will we process your personal data?

Manage the information related to the data of our suppliers of goods and services, as well as their representatives.

Maintenance of the contractual relationship with our suppliers.

Management of payments and collections related to the contracts that bind us.

What is the legitimacy for the processing of your data?

In the execution of a pre-contract/contract to send you the information and make the management of the service provided, not being possible otherwise.

In the legitimate interest for the management of data relating to the representatives of CONNECTEDFUN HOLIDAYS, S.L. suppliers.

  • Customers

What data do we collect from our customers?

  1. Data of customers who fill out any of the forms available at www.wordpress-1203075-5579416.cloudwaysapps.com as well as in the physical establishment of CONNECTEDFUN HOLIDAYS, S.L.
    • Identifying information: name and surname, telephone, postal and e-mail address. 
  • Data related to the application 
  • Data of customers who register on our platform: 
  • Identification data: Name and surname, postal and e-mail address, telephone, billing address.
  • Data of customers who make a reservation or order in our establishment in person:
  • Identifying information: Name and surname, postal and e-mail address, telephone, billing address.
  • Customer data obtained through our contracts and quotations
  • Data of customers who make a purchase online or in person: 
  • Identifying data: Treatment, name, surname, first name, postal and e-mail address, telephone, billing address.
  • Transaction data: Products purchased/services rendered and means of payment, invoice or purchase ticket. 

How do we get your data?

If you are an online customer we obtain your data through:

  • The form that the user fills out to request information and / or budget, order or  to complete the online purchase in our e-commerce. The form is subject to the acceptance of this privacy policy by ticking the box indicated.
  • We obtain the navigation data from the different cookies that the customer accepts when accessing www.wordpress-1203075-5579416.cloudwaysapps.com for the first time.

If you are an in-person customer, we obtain your data through:

  • The customer registration form.
  • Acceptance of the budget submitted.
  • The signed contract.

For what purposes will we process your personal data?

  • Generate and manage the documentation associated with your requests and purchases.
  • Provide you with information about offers, products and services related to your purchase.
  •  Process your reservation or purchase on-line through our platform. 

What is the legitimacy for the processing of your data?

In the execution of a pre-contract/contract to send you the information and make the management of the service provided or the product supplied, not being possible otherwise.

In the user consent to send commercial communications of offers, activities and promotions of CONNECTEDFUN HOLIDAYS, S.L. and of the sector that may be of interest to the user. The user may revoke the consent given at any time.

In the legitimate interest to send information about exclusive promotions, latest news and personalized information tailored to the profile of the person concerned and to send satisfaction surveys on products or services purchased.

  • Social Networking Contacts

What data do we collect?

  1. Identification data in the Social Network: CONNECTEDFUN HOLIDAYS, S.L. will not ask you for data beyond what you have included in your user profile. 

For what purposes will we process your personal data?

Answer and manage your inquiries, requests or requests.

Engage with you as long as you are part of our community of followers.

What is the legitimacy for the processing of your data?

In the execution of a pre-contract/contract that binds you to the relevant social network and in accordance with its privacy policies:

Facebook http://www.facebook.com/policy.php?ref=pf 

Instagram https://help.instagram.com/155833707900388 

Twitter http://twitter.com/privacy 

LinkedIn http://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv 

Pinterest https://about.pinterest.com/es/privacy-policy 

Youtube https://policies.google.com/privacy?hl=es&gl=es

www.wordpress-1203075-5579416.cloudwaysapps.com will try at all times to establish appropriate mechanisms to obtain the consent of the user for the installation of cookies that require it. When a user accesses our website a pop-up appears informing of the existence of cookies and that if you continue browsing our site you consent to the installation of cookies. The acceptance of the installation of cookies entails the acceptance of the conservation of the IP address in the records of www.wordpress-1203075-5579416.cloudwaysapps.com, along with the date of acceptance, for a period of one year, in order to demonstrate the consent given.   You can obtain more information in our “Cookies Policy”.

  • HOW LONG DO WE KEEP YOUR DATA?

  • Web users

Data that are processed on the basis of the web user’s consent will be kept as long as they are relevant for the purpose for which they were collected and the consent is not revoked.

Those data that are processed on the basis of legitimate interest, the conservation time will be linked to that which motivated the collection of the data, always ensuring adequate safeguards and respect for the rights and freedoms of data subjects.

Those data that are processed on the basis of the execution of a contract or the adoption of pre-contractual measures, the retention period will be that in which the contractual relationship remains in force as well as the subsequent time that by legal obligation must be retained.

The IP address obtained through cookies will be kept for a period of one year, in order to demonstrate the user’s consent. 

Regarding the period of conservation of cookies, you can obtain more information on our website in the section “Cookies policy”.

  • Suppliers

Those data that are processed on the basis of legitimate interest, the conservation time will be linked to that which motivated the collection of the data, always ensuring adequate safeguards and respect for the rights and freedoms of data subjects.

Those data that are processed on the basis of a contract, as well as if part of the processing is legitimized by a legal obligation, the data will be kept for as long as the contractual relationship is in force. The data will be kept for as long as the contractual relationship is in force. The data will be kept for as long as it is legally required, and the data cannot be revoked by the data subject, except in the case of legally required blocking of the data.

  • Customers

Data that is processed on the basis of the customer’s consent will be kept for as long as it is relevant for the purpose for which it was collected and the consent is not revoked.

Those data that are processed on the basis of legitimate interest, the conservation time will be linked to that which motivated the collection of the data, always ensuring adequate safeguards and respect for the rights and freedoms of data subjects.

Data that are processed on the basis of a contract, as well as if part of the processing is legitimized by a legal obligation, the data will be kept for as long as the contractual relationship is in force. The data will be kept for the duration of the contractual relationship, in the event that the data is processed on the basis of a legal obligation, and the data cannot be revoked by the data subject, except in the case of the legally stipulated blocking of the data.

  • Social Networking Contacts

The processed data of the Social Network contacts will be kept as long as the user and CONNECTEDFUN HOLIDAYS, S.L. maintain a relationship in the social network. Since CONNECTEDFUN HOLIDAYS, S.L. does not directly depend on CONNECTEDFUN HOLIDAYS, S.L. for data processing, we will only be able to consult or remove your data in a restricted manner. We will treat your data for as long as the user of the social network is linked to CONNECTEDFUN HOLIDAYS, S.L. as a ‘friend’, ‘like’, ‘follow’ or similar buttons.

CONNECTEDFUN HOLIDAYS, S.L. will not be responsible for the rectification of your data, restriction of the information or of those publications that you share, but the user of the Social Network will have to do it himself by configuring his profile according to the privacy policy of the Social Network itself.

Regardless of the legitimacy that supported the collection of the data, it may be processed for scientific, historical or statistical research purposes, always implementing appropriate safeguards and respecting the rights and freedoms of data subjects.

  • ADDITIONAL INFORMATION ON DATA PROCESSING 

Only those over 14 years of age can provide data through our website and e-mail. If you are under this age you must have the consent of your parents or legal guardians.

The User guarantees the authenticity and timeliness of all data provided to CONNECTEDFUN HOLIDAYS, S.L. and declares that he/she is over 14 years of age, and shall be solely responsible for any false or inaccurate statements made.

In the case of making a reservation of a service or purchase on line, the interested party must be over 18 years of age, the age legally established in the civil code to acquire the age of majority and capacity to act. 

The personal data processed by CONNECTEDFUN HOLIDAYS, S.L. may be mandatory or voluntary. Through the web forms you will not be asked for special category data in order to guarantee your privacy. In the event that in order to provide you with a service it is necessary to collect special category data, you will be asked for it in another way. The data that will be requested in the forms are:

    1. Identification data: name and surname, telephone, postal and e-mail address. 
    2. Data related to the application.
  • Data of users who wish to receive commercial communications and information.. 
  • Data of users who register on our platform. 

Voluntary information is information that the user is not required to provide in order to contact us.

The fields marked with an asterisk (*) or with the word (required) in our forms are mandatory, refusal to provide them will result in the impossibility to provide the service or fulfill your request. 

In the event that you provide us with third party data, you declare that you have the consent of the third party and you agree to transfer the information provided in this clause, exempting CONNECTEDFUN HOLIDAYS, S.L. from any type of obligation. However, CONNECTEDFUN HOLIDAYS, S.L. may carry out verifications to verify that the third party has been informed, adopting the diligence measures established in the data protection regulations.

  • TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED?

No data will be transferred to third parties unless required by law or in the event that it is necessary to fulfill your request. 

Among the recipients to whom your data may be communicated are:

  • Public administrations and agencies when so required by tax, labor, Social Security or any other applicable regulations. Companies in charge of data processing (providers of fraud detection and prevention, technological services, customer services, advertising and marketing services, and, in general, third party providers that are necessary for the provision of the services offered by CONNECTEDFUN HOLIDAYS, S.L. such as courier and transport service providers, etc.).

  • ARE THERE ANY INTERNATIONAL DATA TRANSFERS?

www.wordpress-1203075-5579416.cloudwaysapps.com is hosted in France, a country that is in the European Union, in the territory of the European Economic Area, or that complies with the guidelines set out in Articles 46 and 47 of the RGPD, therefore, there will be no international transfers of data provided by users on the site. 

Our website only accesses user data using the following ways:

  • Through the contact forms available to the user on the website. 
  • Through cookies that the user has previously accepted. 

International data transfers may also occur in the context of the above transfers/communications for which CONNECTEDFUN HOLIDAYS, S.L. will use the tools provided in article 46 and 49 of the RGPD as a guarantee for those transfers made to countries that do not have an adequacy decision from the European Commission. 

In any case, third parties with whom certain personal data is shared will have previously accredited the adoption of appropriate technical and organizational measures for the proper protection of these and will be made only with third countries when there is a binding legal instrument in accordance with Articles 46 and following of the RGPD. By accepting this privacy policy, you agree that an international transfer of data may occur in accordance with the guarantees indicated.

If the requirements set out in the GDPR are not met, the data subject may consent to the international transfer or a contract may be executed in the interest of the data subject. Otherwise, an authorization must be requested from the supervisory authority.

We also inform you that some services provided by and for CONNECTEDFUN HOLIDAYS, S.L. may involve the transfer of personal data to a third country outside the EU, in “cloud” services offered by some of the main international providers (e.g. Google, Microsoft). In those services, the above mentioned compliance will be confirmed.   

CONNECTEDFUN HOLIDAYS, S.L. does not sell any user data to third parties.

  • WHAT RIGHTS DO YOU HAVE AND HOW CAN YOU EXERCISE THEM?

The user may exercise the following rights before CONNECTEDFUN HOLIDAYS, S.L.:

  1. Access to your personal data
  2. Rectify them when they are inaccurate or incomplete
  3. Request the deletion or cancellation of data when, among other reasons, they are no longer necessary for the purposes for which they were collected.
  4. Oppose your treatment 
  5. Request the limitation of the processing of your data when any of the conditions provided for in the regulations are met.
  6. Request the portability of your data in the cases provided for in the regulations. 
  7. Prevent being subject to automated decisions
  8. Revoke consents granted

In order to exercise their rights, users must send a written request indicating the right they wish to exercise and attach a document proving their identity and a postal or e-mail address for notification purposes. This request can be made either by mail to: CONNECTEDFUN HOLIDAYS, S.L. Calle Panizo 1, Pareado 2, 38652 – Arona (Santa Cruz de Tenerife), or at the following e-mail address: administracion@wordpress-1203075-5579416.cloudwaysapps.com.

CONNECTEDFUN HOLIDAYS, S.L. must respond to the request for the exercise of rights in the period of one month from the receipt of the application. This period may be extended by a further two months if necessary, taking into account the complexity and number of applications.   We will inform you of any extension within one month of receipt of the request, stating the reasons for the delay. 

Likewise, the interested parties have the right to claim before the competent Control Authority (Spanish Data Protection Agency) when they consider that CONNECTEDFUN HOLIDAYS, S.L. has violated the rights that the data protection regulations recognize them at www.aepd.es 

  • ARE MY DATA SECURE?

CONNECTEDFUN HOLIDAYS, S.L. has a contract in force with the hosting company Hostinger for the hosting of its web page. It is a European company and has the latest systems in security measures.  

In any case, CONNECTEDFUN HOLIDAYS, S.L. guarantees the adoption of the appropriate measures to ensure the confidential treatment of your data, taking into account the confidential nature of the same and undertakes that such data will remain secret, treating them with the utmost reserve, and declares to have implemented in its information system, the security policies corresponding to the type of data handled in accordance with the provisions of the  REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).

All data provided through our platform is collected using a secure protocol. Our website has an SSL certificate that allows an encrypted connection to be established when a user visits our website and exchanges information with us.  

  • DO YOU NEED AN ACCOUNT AND/OR PASSWORD?

The user can register on our website, for which it is essential to create an account. It is the user’s responsibility to maintain the confidentiality of the account information, including the password, as well as each and every one of the activities that take place in it.  

The user has the obligation to inform CONNECTEDFUN HOLIDAYS, S.L. immediately in case of any illegitimate use of his/her account or password, or if any security problem occurs, by sending an e-mail to administracion@wordpress-1203075-5579416.cloudwaysapps.com. 

  • LINKS TO OTHER WEBSITES

If you choose to leave our Web site through links to other Web sites that do not belong to our company, CONNECTEDFUN HOLIDAYS, S.L. will not be responsible for the privacy policies of those Web sites or for the cookies that they may store in the user’s computer.

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